RETURNS
CUSTOMER CARE
How do I track my order?
The delivery service you choose will provide you with a tracking number. You can then track your order on the delivery website.
How can I contact your couriers?
Please check the delivery policy of the service you choose.
What are your delivery options?
We offer a 4-5 day delivery for 4€99 along with a 48h delivery for 7€99
FAQ
Do you provide International delivery?
We ship to all EU.
How do I return an item?
You can re-use the box your product came in with the return post stickers included in your package.
What is your returns policy?
We accept all returns of non-opened products in perfect shape within 15 days. We accept product sent back on the 15th day even if they arrive to us later. Only the post stamp will be taken into account.
Hello beautiful! We hope you have an amazing experience on our website.
If ever you have a question, a request or if there is something you would like to talk with us about, a member of our team can answer your questions via the live chat or via filling in the form down here!
We accept returns within 15 days if the product hasn't been opened and is in perfect shape.